Kookmin Card customer center phone number
Kookmin Card customer center phone number (+report cancellation of re-issuance) and call center counselor connection Consultation method Hours Homepage (+counselor) | Find store locations nationwide | Business office closed days | Information on business hours
Kookmin Card customer center phone number (+report cancellation of re-issuance) and call center counselor connection Consultation method Hours Homepage (+counselor) | Find store locations nationwide | Business office closed days | Find out about our business hours.
You can check the available customer center information when you need to reissue, cancel, or report loss of your Kookmin Card. 국민카드 해지
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Kookmin Card customer center phone number (+Report cancellation of reissuance)
Kookmin Card customer center phone number
Kookmin Card customer center phone number
Kookmin Card ARS service can use digital ARS, voice recognition ARS, and press ARS. We provide a phone call service if you leave your contact information in the event of a delay in connecting to an agent. The Kookmin Card Customer Center phone number is as follows.
Representative number: 1588-1688
Financial Services 1588-2788
Loss Report/Merchant Approval 1588-1788
Payment and various changes (registration) 1899-0800
👇 See below for more information.
Go to Kookmin Card Homepage
Kookmin Card Reissuance
Upon reporting theft or loss, you can immediately apply for reissuance through the KB Kookmin Card Customer Center (1588-1788).
When reissuing, the card number is changed and issued, so if you are paying telecommunication fees automatically, you must notify the telecommunication company of this.
Lost and reissued cards can be used after a separate card use registration. If you issue a card that is the same as your existing card, the card company will bear the entire issuance cost. Apply through the credit card company website, customer center, credit card branch or bank branch.
👇 See below for more information.
Apply for reissue
Termination of Kookmin Card
Card cancellation applications can be made through the KB Kookmin Card Customer Center (1588-1688), visiting branches, or through the Internet website. You must apply in person.
If you cancel your card, you must immediately return the card to the bank or dispose of it yourself. Even if you cancel the card, the previously charged amount, unclaimed approval history, and transportation card usage amount will be charged normally.
Internet homepage cancellation route
KB Kookmin Card Homepage > My KB > Information Change > Card Management > Owned/Reissued Card Management > Card Termination
👇 See below for more information.
Go to cancellation
Kookmin Card loss report
If you lose your card, immediately report it to the nearest branch or call the customer center (☎1588-1788), which is available 24 hours a day.
You can also report loss on the KB Kookmin Card website > Customer Center > Customer Consultation > Report Theft/Loss.
👇 See below for more information.
Go to Lost Report
Connection to Kookmin Card Call Center Counselor Consultation Method Hours Homepage (+Counselor)
Kookmin Card consultation methods include ARS service, sign language consultation, chatbot consultation, and e-mail consultation. Sign language consultation service and ARS counselor connection business hours are 09:00 ~ 18:00 on weekdays.
The digital ARS service is a smartphone-only service, and when connected to the customer center, it is linked to the homepage so that you can easily and quickly process work while looking at the screen.
Chatbot counseling is a service in which customers directly enter their questions or select related menus to consult with artificial intelligence (AI). You can install and use the KB Kookmin Card app. Digital ARS service and chatbot consultation are available 24 hours a day, 365 days a year.
👇 See below for more information.
Go to Consultation
Locate Kookmin Card nationwide stores
Weekends and public holidays are business days. Please refer to the table below for locations of Kookmin Card stores nationwide.
Find stores by branch
Seoul Incheon Daejeon
Suwon Gwangju Daegu
Ulsan Busan Other
Kookmin Card customer center phone number (+report cancellation of re-issuance) and call center counselor connection Consultation method Hours Homepage (+counselor) | Find store locations nationwide | Business office closed days | Find out about business hours.
Frequently Asked Questions
1. What is the Kookmin Card customer center phone number?
Kookmin Card ARS service can use digital ARS, voice recognition ARS, and press ARS. We provide a phone call service if you leave your contact information in the event of a delay in connecting to an agent. See the main text for details!!
2. Reissuance of Kookmin Card?
Upon reporting theft or loss, you can immediately apply for reissuance through the KB Kookmin Card Customer Center (1588-1788). See the main text for details!!
3. Termination of Kookmin Card?
Card cancellation applications can be made through the KB Kookmin Card Customer Center (1588-1688), visiting branches, or through the Internet website. You must apply in person. See the main text for details!!