Learn about the Skylife Customer Center (channel limit settings, etc.)
Today, we are going to learn about Skylife’s customer center. I often see people using skylife around me. To learn more about the information provided by the Skylife Customer Center, it is recommended to visit the Skylife Customer Center website.
▶Skylife Homepage
Skylife was acquired by KT and changed its name to KT Skylife. Still, I’m used to it, so I think it’s comfortable to call it Skylife without KT. You can easily access the Skylife Customer Center by searching for it on the portal site. 스카이라이프 고객센터
Go to Skylife Customer Center
https://www.skylife.co.kr/ 좋은뉴스
This menu is located at the top of Skylife’s main page. There are menus for TV, Internet, combined products, contents, customer support, and My SKY. The menu of interest today is the customer support menu.
The customer support menu includes customer consultation, AS relocation application, frequently asked questions, self-diagnosis service, kids care setting guide, notice/data room, event, and fee guide.
If you click Customer Support, four frequently used menus appear in the Customer Center. Frequently asked questions, self-diagnosis service, after-sales service and transfer application, customer consultation. Well, before I look into this, I’ll check the customer center phone number and other information first.
▶Skylife customer center phone number
Skylife can receive inquiries or suggestions through the customer center. You can also resolve inquiries or problems by connecting to a customer center counselor.
General inquiries: 1588-3002, 080-001-3002
Membership inquiry: 1588-8665
Since the phone numbers for general inquiries and subscription inquiries are different, it is recommended to connect separately.
▶ Skylife Kids Care Settings
We have prepared multiple safety devices to protect children from skylife adult-only content. Through this, you can set up kids care, such as limiting children’s viewing. This seemed the most useful than the various other information in the customer center. Let’s see what features it has.
Go to Skylife Customer Center
https://www.skylife.co.kr/
1. Edit channel dedicated to children (safety channel)
Child-only channel editing is a function that allows customers to apply for only the channels they want. If you set safe channel mode, unselected channels will disappear. Channels that are not selected will not be exposed no matter how you approach them, such as video, EPG, or remote control.
Step 1 : After selecting the menu on the remote control, go to My Menu > Safe Channel > Set/Cancel Safe Channel on the TV screen to set the safe channel mode. You can set your child to only see channels that are safe for them to see.
Step 2 : After selecting the menu on the remote control, go to My Menu > Safe Channel > Set/Cancel Safe Channel on the TV screen to set the safe channel mode. If you set the safety priority mode, the safety mode is automatically set when the power is turned off.
Step 3 : After selecting the menu on the remote control, go to My Menu > Safe Channel > Set/Cancel Safe Channel on the TV screen to set the safe channel mode. Safe channels can be set without limit on the number.
2. Channel skip settings
This is a function to set to skip unsubscribed channels or channels you do not want to watch when zapping. If you select the automatic setup option, unsubscribed channels are automatically selected.
Step 1 : After selecting the menu on the remote control, go to My Menu > Channel Settings > Skip Channel Settings on the TV screen and select a channel to skip. An unlimited number of skip channels can be set.
Step 2 : When setting the skip channel automatically, unsubscribed channels are automatically set to be skipped, and after the setting is completed, the message “Skip channel setting has been completed” is displayed.
Step 3 : After setting the skip channel, go to My Menu > Channel Settings > Skip Channel Settings screen to check the list of already set skip channels.
3. Parental Control Setting
Skylife is automatically blocked according to the broadcast program registration criteria. The setting criteria are classified as no limit, 7 years old, 12 years old, 15 years old, and 19 years old or older.
Step 1 : After selecting the menu on the remote control, go to My Menu > Channel Settings/Parental Control Setting screen on the TV screen to set the viewing age to one of No limit, 7 years old, 12 years old, 15 years old or older, or 19 years old or older. there is.
Step 2 : For channels set as parental control, you can view the channel by entering the password on the screen. It is recommended that only parents know the password and change it periodically.
4. Set restricted channels
Restricted channel setting is a feature that restricts viewing of a specific channel selected by the customer. When moving to a restricted channel, the screen is locked and you can watch it after entering the password.
Step 1 : After selecting the menu on the remote control, you can restrict viewing of specific channels by going to My Menu > Channel Settings > Restricted Channel Settings screen on the TV screen. You can set limit channels up to 20.
Step 2: After setting the restricted channels, go to My Menu > Channel Settings > Restricted Channel Settings screen on the TV screen to check the list of channels that have been restricted